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KTX Insurance Brokers

KTX Insurance Brokers (formally KTX Insurance Solutions) is a full service insurance brokerage that covers both individual and commercial insurance needs.

Address:
360 Adelaide Street West, Toronto, Ontario, Canada, M5V 1R7

Recent Posts:

RT @kanetix: #Vancouver ranked most congested Canadian city: report. http://t.co/h97isGjP5x

RT @TravelersCanada: Check your CO & smoke detectors regularly to help keep you & your family safe: http://t.co/EHFRnI7XUZ #ThinkSafe http…

RT @kanetix: New Distracted Driving Law Receives Unanimous Support in Alberta. #distracteddriving https://t.co/B2G8dEhCw3

Reviews:

  
5
I was with KTX for almost 4 years, always had great service. Only reason im not anymore is because I moved to BC. As of recently my go to broker has been J (Jonathan Seguin). Out of my entire time with KTX, he is one of the best brokers ive worked with. From day one he was polite, upfront more than willing to do some work to get me any answers I needed and has always had anything I needed taken care of done within a few minutes. He is always willing to go the extra mile to help out, even with me leaving KTX he has treated me the same as any other day, and is even willing to help me out with any advice or question I may have in the future , even though hes no longer my broker. Thanks again for all your help man! As always much appreciated and has been a pleasure working with you! Take care in the future bro! • • • I was with KTX for almost 4 years, always had great service. Only reason im not anymore is because I moved to BC. As of recently my go to broker has been J (Jonathan Seguin). Out of my entire time with KTX, he is one of the best brokers ive worked with. From day one he was polite, upfront more than willing to do some work to get me any answers I needed and has always had anything I needed taken care of done within a few minutes. He is always willing to go the extra mile to help out, even with me leaving KTX he has treated me the same as any other day, and is even willing to help me out with any advice or question I may have in the future , even though hes no longer my broker. Thanks again for all your help man! As always much appreciated and has been a pleasure working with you! Take care in the future bro! • • •
  
5
I am not really sure what everyone is talking about? They answer my calls within minutes and get me answers within the same day. They are a lot easy to deal with trying to chase a single broker who has taken on too many clients.
  
4
I have had a great expereince dealing with KTX Insruance brokers over the past year. All the customer service representatives I have dealt with have been very knowledgeable and efficient at their jobs. They seem to really care about thier clients and it shows :)
  
5
I just wanted to make my experience with Jonathan known as it has been my most pleasurable experience when it comes to insurance yet. I've dealt with a number of brokers and companies in only a few short years (3 vehicles in the past 4 years or so and looking to add more!) I'm always either getting a quote on a new vehicle, switching my policy around for my summer/ winter vehicles or asking some other unusual question about my policy, leading me to always being on the phone with an agent and being stuck on hold, or being left un clear on my situation.. While I've had great service with ktx,I can honestly say out of all the people I've spoken with overall, Jonathan has been the most pleasurable experience, he has has no issue answering my questions even if he has to get the information for me, he does without hesitation. I was considering switching my coverage over via insurance hunter when it came time to do so as they contacted me with great rates but after my experiences recently over the past few weeks with Jonathan I see no reason why I'd take my business anywhere but with ktx. I usually don't feel the need to speak up, but this would be one of the times where I feel I must as I used to fear having to talk to insurance agents and consider it a hassle, and now I know I'll always get the help I need. Thanks, • • • I just wanted to make my experience with Jonathan known as it has been my most pleasurable experience when it comes to insurance yet. I've dealt with a number of brokers and companies in only a few short years (3 vehicles in the past 4 years or so and looking to add more!) I'm always either getting a quote on a new vehicle, switching my policy around for my summer/ winter vehicles or asking some other unusual question about my policy, leading me to always being on the phone with an agent and being stuck on hold, or being left un clear on my situation.. While I've had great service with ktx,I can honestly say out of all the people I've spoken with overall, Jonathan has been the most pleasurable experience, he has has no issue answering my questions even if he has to get the information for me, he does without hesitation. I was considering switching my coverage over via insurance hunter when it came time to do so as they contacted me with great rates but after my experiences recently over the past few weeks with Jonathan I see no reason why I'd take my business anywhere but with ktx. I usually don't feel the need to speak up, but this would be one of the times where I feel I must as I used to fear having to talk to insurance agents and consider it a hassle, and now I know I'll always get the help I need. Thanks, • • •
  
5
Jonathan Seguin, First thing first I want to thank Jonathan Seguin from KTX insurance brokers is the most helpful, intelligent gentleman. Not only was he extremely polite, very honest, hard-working, he could also answer all of my questions. Jonathan Seguin defiantly deserves a great increase in pay. All fifteen insurance companies I spoke with today KTX was the best because of Jonathan Seguin. Thank you, Jonathan Seguin for all your help today. I now have peace of mind knowing that you found the perfect insurance company for me. Thank You, Brittany • • • Jonathan Seguin, First thing first I want to thank Jonathan Seguin from KTX insurance brokers is the most helpful, intelligent gentleman. Not only was he extremely polite, very honest, hard-working, he could also answer all of my questions. Jonathan Seguin defiantly deserves a great increase in pay. All fifteen insurance companies I spoke with today KTX was the best because of Jonathan Seguin. Thank you, Jonathan Seguin for all your help today. I now have peace of mind knowing that you found the perfect insurance company for me. Thank You, Brittany • • •
  
5
My broker (Jonathan Seguin) was amazing setting me up for my new Ducati. There was a time crunch to get it insured before I went to pick it up and Jonathan completely dedicated to getting it done. Everything went smoothly and all my concerns were addressed. Great representation of what KTX can do for a customer. On top of that he showed personal interest in my purchase. I have been instructing sales and customer service teams for 8 years and this was a key example of how it all should take place. Awesome! • • • My broker (Jonathan Seguin) was amazing setting me up for my new Ducati. There was a time crunch to get it insured before I went to pick it up and Jonathan completely dedicated to getting it done. Everything went smoothly and all my concerns were addressed. Great representation of what KTX can do for a customer. On top of that he showed personal interest in my purchase. I have been instructing sales and customer service teams for 8 years and this was a key example of how it all should take place. Awesome! • • •
  
5
Ran multiple direct quotes with a broker. Very friendly staff appreciated the knowledge they were able to provide me even though i didnt get a policy from them. Had the timing been right i would have been more than happy to insure my vehicle through them.
  
2
Waited for almost 2.5 hours, no answer. Very poor service once you are their customer, but will answer the phone in a minute if you request a new quote. Absolutely not satisfied with the service. Called customer service and still no answer, the guy told me he is not authorized to do anything, I should just wait for option number 2 or leave a message. Left a message, no answer in 2 days. The girl I spoke to was on vacation as per her voice mail
  
2
Contacting them is quite Difficult experience, people those are difficult to reach by Phone. Hardly have Phone Transfer policy for their Own Customers even. I wish they improve on this point. Yes they were better once - when i took the quote from them, but by the year passing-by. They keep increasing the prices without fault of the Insured. Wish they do better, in the times to come.
  
5
Excellent service, delivered in an effective and timely manner! This month my family just bought a new vehicle to be added to our insurance, and we were taken care of in a timly, friendly and responsible manner by the KTX Broker Vanessa Villanucci. Not only did we ended up with a good price, we were also given advice from Vanessa that were very helpful for our situation. Vanessa is definitely an excellent broker from KTX that you would want to go to, and again it's a pleasure having your service.  • • • Excellent service, delivered in an effective and timely manner! This month my family just bought a new vehicle to be added to our insurance, and we were taken care of in a timly, friendly and responsible manner by the KTX Broker Vanessa Villanucci. Not only did we ended up with a good price, we were also given advice from Vanessa that were very helpful for our situation. Vanessa is definitely an excellent broker from KTX that you would want to go to, and again it's a pleasure having your service.  • • •
  
2
Very poor communication. Calls and e-mails left unreturned. Pleasant enough to deal with - when you can actually get a hold of them. Do what you have to do for a cheap insurance rate, I guess.
  
1
Never sent me documents, were horrible at dealing with that after the fact, communicated poorly with the insurance company and ultimately tried to railroad me into a payment plan that I had already been told was going to be handled differently. They don't pick up the phone too fast either. Didn't like my experience with them.


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